/* Operator workspace: shared reading scale and a single working surface. */
.history-source{display:flex;align-items:center;gap:20px;margin:0 23px 20px;padding:18px;border:1px solid #8db0e0;border-radius:8px;background:#fff8e8}.history-source>div{flex:1;min-width:0}.history-source h3{font-size:20px;line-height:1.4;color:#334d72}.history-source p{font-size:16px;color:#465366;line-height:1.6;margin-top:6px}.history-source .secondary{width:auto;flex-shrink:0;background:#fffdf8;color:#2e4566;border-color:#789bcd;font-size:15px}.history-source.source-ready{background:#f0f7f3;border-color:#bad6c5}.history-source.source-ready h3{color:#256747}.history-source.source-ready p{color:#4e665a}@media(max-width:760px){.history-source{margin:0 18px 18px;align-items:stretch;flex-direction:column}.history-source .secondary{width:100%}}
.dialer-heading #agent-service-note:not([hidden]){display:block}
:root{--ink:#202a31;--muted:#596771;--line:#dce2e5;--green:#24754f}
body{font-size:16px;line-height:1.45;background:#f2f4f5;color:var(--ink)}
button,input,select,textarea{font:inherit}button{min-height:44px}button:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #438aa6;outline-offset:3px}
input,select,textarea{font-size:16px!important}button:disabled{opacity:.48;cursor:not-allowed}
h2,.card-heading h2{font-size:20px;line-height:1.3}h3{font-size:18px}
.sidebar{width:200px}.workspace{margin-left:200px}.brand{padding:0 20px}.brand span{font-size:12px;letter-spacing:1px}.nav{font-size:16px;padding:13px 14px;gap:11px}.nav svg{width:20px;height:20px}.sidebar-foot{padding:20px 15px;font-size:12px}.sidebar-foot small{font-size:12px}
header{height:66px;padding:0 28px}.breadcrumb,.connection,.mode{font-size:14px}.mode{letter-spacing:.4px}.header-right{gap:16px}
main{padding:24px 28px 0;max-width:1920px}.page-heading{margin-bottom:20px;align-items:center}.page-heading h1{font-size:30px;margin:3px 0 5px}.page-heading p{font-size:16px;color:var(--muted)}.eyebrow{font-size:12px;letter-spacing:1.2px}.date{font-size:14px;color:var(--muted)}
.card{border-radius:10px;border-color:var(--line);box-shadow:0 2px 5px #24353e04}.card-heading{padding:18px 20px;gap:14px}.card-heading p{font-size:14px;color:var(--muted);margin-top:5px}.counter{font-size:16px;min-width:32px;height:32px;display:grid;place-items:center;padding:0 9px}.text-btn{font-size:15px;color:#3e5968}.primary,.secondary{font-size:16px;min-height:46px}.section-note,.subtle,.notice,.no-results,.settings-content p{font-size:15px;color:var(--muted)}
.panel-layout{display:grid;grid-template-columns:minmax(0,1.35fr) minmax(340px,1fr);grid-template-areas:'identity identity' 'profile profile' 'dial dial' 'calls parking' 'devices parking' 'team team';gap:18px;align-items:start}
.panel-main{display:contents}.extension-card{grid-area:identity;padding:16px 20px;display:flex;flex-direction:row;align-items:center;gap:20px;border-radius:10px;min-width:0}.extension-identity{gap:16px;min-width:0}.extension-identity h2{font-size:23px;line-height:1.3}.extension-number{font-size:16px;color:var(--muted);margin-top:4px}.extension-number strong{font-size:20px;color:var(--ink)}.avatar.large{width:52px;height:52px;font-size:18px}.presence-label{margin-left:auto;flex-shrink:0}.extension-card .presence-label{align-self:center;margin-top:0}.presence-label select{font-size:16px;padding:10px 8px}.profile-summary{grid-area:profile;font-size:14px;line-height:1.45;padding:0 3px;margin-top:-10px;color:var(--muted)}
.dialer{grid-area:dial;position:static;display:grid;grid-template-columns:minmax(220px,1.15fr) minmax(230px,1fr) 150px;column-gap:20px;row-gap:12px;padding:16px 20px;border-top:3px solid #202a31;align-items:start;min-width:0}
.dialer-heading{grid-column:1/-1;display:flex;align-items:center;justify-content:space-between;gap:16px}.dialer-heading h2{font-size:18px}.dialer-heading p{font-size:14px;color:var(--muted)}
.dial-number{min-width:0}.dial-label,.device-picker label{display:block;font-size:14px;letter-spacing:0;color:var(--muted);padding:0;margin-bottom:7px}.dial-input{margin:0;border:1px solid #c3cdd3;border-radius:6px;padding:0 10px;background:white;min-height:50px}.dial-input input{font-size:24px!important;padding:8px 0;color:var(--ink)}.dial-input input::placeholder{font-size:18px;color:#6e7c85}.dial-input .icon-btn{flex-shrink:0;min-width:40px}.device-picker{padding:0;min-width:0}.device-picker select{font-size:16px;margin:0;padding:12px;min-height:50px;border-color:#c3cdd3}.device-picker p{font-size:14px;margin-top:6px;color:var(--muted);line-height:1.4}.call-button{align-self:start;margin:27px 0 0;width:100%;min-height:50px;padding:12px 20px;background:var(--green);font-size:18px;gap:10px}.call-button:hover{background:#175c3c}.call-button svg{width:22px;height:22px}
.keypad-disclosure{grid-column:1/3;min-width:0}.keypad-disclosure summary{display:flex;align-items:center;gap:9px;cursor:pointer;width:fit-content;min-height:44px;padding:8px 12px;border:1px solid var(--line);border-radius:6px;font-size:15px;color:#405361;list-style:none}.keypad-disclosure summary::-webkit-details-marker{display:none}.keypad-disclosure summary:after{content:'＋';margin-left:12px}.keypad-disclosure[open] summary:after{content:'−'}.keypad-disclosure summary svg{width:20px;height:20px}.keypad{grid-template-columns:repeat(6,minmax(0,1fr));gap:8px;padding:14px 0 0;max-width:none;margin:0}.key{font-size:24px;height:60px;background:#f7f9fa;border-color:#dce2e5}.key small{font-size:12px;color:#526570;letter-spacing:1px}
.quick-actions{padding:0;border:0;align-self:start}.quick-actions button{font-size:15px;min-height:44px;margin:0;padding:8px 0;gap:6px}.quick-actions button>span:last-child{font-size:14px;white-space:nowrap}.quick-actions button svg{display:none}
.call-card{grid-area:calls;min-width:0;overflow:hidden}.call-card>.card-heading{padding:18px 20px;border-bottom:1px solid var(--line);background:#fafcfb}.call-row{padding:20px;border-top:0;border-bottom:1px solid var(--line)}.call-summary{align-items:flex-start;gap:12px;flex-wrap:wrap}.call-summary>div{flex:1;min-width:150px}.call-summary h3{font-size:23px;overflow-wrap:anywhere}.call-summary p{font-size:15px;line-height:1.5;color:var(--muted)}.call-summary .avatar{width:42px;height:42px}.call-state{font-size:14px;margin-left:0;padding:7px 10px;white-space:nowrap}.call-controls{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;margin-top:20px}.call-controls button{font-size:17px;min-height:50px;padding:12px;justify-content:center;white-space:normal;color:#243c4b;border-color:#c6d1d7}.call-controls button svg{width:20px;height:20px}.call-controls [data-action=park]{background:#d9e9ff;border-color:#6696d9;color:#334d71;font-weight:600}.call-controls [data-action=park-select]{font-size:15px}.call-controls .danger{grid-column:1/-1}.call-controls .answer{grid-column:1/-1;font-size:20px;min-height:56px}.call-tools{font-size:14px;color:var(--muted);padding:14px 20px;flex-wrap:wrap;gap:9px}.call-tools .push{display:none}
#no-calls.empty-calls{min-height:110px;padding:20px;flex-wrap:wrap;gap:12px}#no-calls h3{font-size:19px}#no-calls .idle-pill{font-size:14px;color:var(--muted);margin:0}#no-calls .empty-icon{width:38px;height:38px}.empty-calls p{font-size:15px}
.parking-board{grid-area:parking;min-width:0;border-top:3px solid #5580bc;align-self:start}.parking-board .card-heading{padding:16px}.parking-board h2{font-size:20px}.parking-board .card-heading>div{min-width:0}.parking-board .card-heading .text-btn{padding:0;min-width:44px}.parking-count{font-size:16px;padding:3px 9px;margin-left:4px}.parking-toolbar{padding:0 16px 12px;display:flex;flex-direction:column;align-items:stretch;gap:8px}.parking-toolbar input{font-size:16px;width:100%;max-width:none;padding:10px;min-height:44px}.parking-toolbar>span{font-size:14px;color:var(--muted)}.parking-notice{font-size:14px;line-height:1.45;margin:0 16px 12px;padding:10px}.parked-calls{max-height:580px;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.parked-call{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;padding:16px;align-items:start;border-left:4px solid #5b89ca;background:#fffefa}.parking-position{grid-column:1/-1;min-width:0;width:fit-content;text-align:left;font-size:15px;font-weight:600;padding:5px 10px}.parked-party{grid-column:1/-1}.parked-party h3{font-size:20px;line-height:1.35;overflow-wrap:anywhere}.parked-party p{font-size:16px;color:#4c5d67;margin-top:5px}.parked-party small{font-size:15px;color:#365278}.parked-call button{width:100%;min-height:48px;padding:10px 8px;font-size:16px;white-space:normal;justify-content:center;gap:5px}.parked-call .primary{background:#24754f}.parked-call .secondary{background:white;color:#2d4655;border-color:#b5c4cc}.parking-empty{font-size:16px;padding:22px 16px}.parking-positions{border-top:1px solid var(--line);padding:0 16px}.parking-positions summary{font-size:14px;padding:13px 0;cursor:pointer;color:#4d606d;min-height:44px}.parking-slots{padding:0 0 16px;grid-template-columns:repeat(5,minmax(0,1fr));gap:7px}.parking-slot{font-size:18px;padding:8px 3px}.parking-slot small{font-size:14px;overflow-wrap:anywhere}.parking-board>.section-note{font-size:14px;padding:10px 16px 16px;margin:0;line-height:1.5;border-top:1px solid var(--line)}
.devices-card{grid-area:devices;min-width:0}.device-list{grid-template-columns:1fr;padding:0 20px 18px;gap:8px}.device-tile{padding:12px 14px;min-height:66px;gap:12px}.device-tile strong{font-size:16px}.device-tile small{font-size:14px;color:var(--muted);margin-top:3px}.device-tile.selected{border-color:#438268;background:#eef7f1}.device-symbol svg{width:24px;height:24px}
.team-preview-card{grid-area:team;min-width:0}.team-grid{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;padding:0 20px 20px}.contact-main{padding:17px 14px;min-height:92px;gap:12px}.contact-name{font-size:17px;line-height:1.35;padding-right:12px}.contact-number{font-size:15px;color:var(--muted)}.contact-number small{font-size:14px;color:var(--muted)}.contact-avatar{width:40px;height:40px;font-size:14px}.contact-star{min-width:36px;min-height:36px;font-size:19px;right:0;top:0}.legend{font-size:14px;color:var(--muted);gap:16px;padding:14px 20px}.legend .status-dot{width:8px;height:8px}.team-grid.full{grid-template-columns:repeat(auto-fit,minmax(275px,1fr))}
.toolbar input,.toolbar select,.search{font-size:16px;min-height:46px}.settings-content,.settings-content label,.login-form label,dialog label{font-size:16px}.settings-content p,.section-note,dialog p,.profile-rule span,.profile-rule small,.capability,.capability span:last-child,.personal-contact p,.personal-contact small{font-size:15px;color:var(--muted)}.metrics small{font-size:15px;color:var(--muted)}.metrics strong{font-size:28px}.profile-rule strong{font-size:17px}.profile-rule{line-height:1.5}.settings-grid{gap:20px}.settings-content .secondary{width:auto}.button-row{flex-wrap:wrap}.capability{align-items:start}.capability span{overflow-wrap:anywhere}.personal-contact h3{font-size:19px}table{font-size:16px}th{font-size:14px;color:#536571}td{color:#3e515d;padding:16px 20px}.integration-card>p,.integration-details p,.integration-flow span{font-size:16px;color:var(--muted)}.login-form>p,.login-form small,.login-brand p{font-size:16px}.login-form .primary{font-size:17px}dialog{width:500px}dialog p{line-height:1.6}#toast{font-size:16px;line-height:1.5}footer{font-size:12px;color:var(--muted)}
@media(min-width:1650px){.panel-layout{grid-template-columns:minmax(0,1.5fr) minmax(370px,1fr)}.device-list{grid-template-columns:repeat(3,minmax(0,1fr))}.device-tile{align-items:flex-start;padding:14px 10px}.device-symbol{display:none}.dialer{grid-template-columns:minmax(250px,1.2fr) minmax(260px,1fr) 170px 180px}.keypad-disclosure{grid-column:4;grid-row:2/4;align-self:start;margin-top:27px}.keypad-disclosure .keypad{grid-template-columns:repeat(3,1fr)}.quick-actions{grid-column:3;grid-row:3}.call-controls{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:1100px){.sidebar{width:76px}.workspace{margin-left:76px}.brand{padding:0;justify-content:center}.brand span,.sidebar-foot,.nav-rule{display:none}nav{padding:18px 8px}.nav{font-size:0;justify-content:center;padding:13px 0}.nav>span>svg{width:24px;height:24px}main{padding:20px}header{padding:0 20px}.panel-layout{grid-template-columns:minmax(0,1.2fr) minmax(310px,1fr);gap:14px}.team-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.extension-card{padding:16px}.extension-identity h2{font-size:21px}.dialer{padding:16px;column-gap:14px;grid-template-columns:minmax(190px,1fr) minmax(210px,1fr) 120px}.call-controls button{font-size:16px}.call-summary h3{font-size:21px}.parking-board .card-heading{align-items:start}.parking-board h2{font-size:19px}.parking-board .card-heading .text-btn{font-size:14px}.date{display:none}}
@media(max-width:760px){.panel-layout{grid-template-columns:minmax(0,1fr);grid-template-areas:'identity' 'profile' 'dial' 'calls' 'parking' 'devices' 'team'}.extension-card{align-items:start;flex-wrap:wrap}.extension-card .presence-label{margin-left:68px;align-self:start}.dialer{grid-template-columns:minmax(0,1fr) 120px}.dialer-heading{display:block}.dialer-heading p{margin-top:4px}.dial-number{grid-column:1/-1}.device-picker{grid-column:1}.call-button{grid-column:2}.keypad-disclosure{grid-column:1}.quick-actions{grid-column:2}.keypad{grid-template-columns:repeat(3,minmax(0,1fr))}.parked-calls{max-height:480px}.device-list{grid-template-columns:1fr}.settings-grid{grid-template-columns:1fr}.page-heading h1{font-size:27px}.mode{display:none}.header-right .connection{display:block}.team-grid{grid-template-columns:1fr}.team-grid.full{grid-template-columns:1fr}.card-heading{flex-wrap:wrap}.card-heading .search{width:100%;max-width:none}.metrics{grid-template-columns:repeat(2,1fr)}.personal-contact>div:last-child{flex-wrap:wrap}.integration-flow{flex-direction:column}.integration-details{grid-template-columns:1fr}.login-screen{grid-template-columns:1fr}.login-form{padding:35px 25px}.login-brand{min-height:200px;padding:25px}}
@media(max-width:480px){.sidebar{width:58px}.workspace{margin-left:58px}.brand img{width:34px}main{padding:16px 12px}header{padding:0 12px}.breadcrumb{font-size:13px}.header-right{gap:6px}.header-right .avatar{display:none}.connection{font-size:13px}.page-heading p{font-size:15px}.extension-identity .avatar{display:none}.extension-identity h2{font-size:20px}.extension-number .divider{display:none}.extension-number #device-name{display:block;font-size:14px}.extension-card .presence-label{margin:0}.dialer{grid-template-columns:minmax(0,1fr);padding:14px}.device-picker,.call-button,.keypad-disclosure,.quick-actions{grid-column:1}.call-button{margin:0}.quick-actions{display:block}.keypad{grid-template-columns:repeat(3,1fr)}.call-controls{grid-template-columns:1fr}.call-controls .danger,.call-controls .answer{grid-column:1}.parking-board .card-heading{flex-wrap:nowrap}.parking-board h2{font-size:18px}.parked-call{grid-template-columns:1fr}.parked-party,.parking-position{grid-column:1}.parked-call button{font-size:17px}.contact-name{font-size:16px}}

/* Keep the live controls inside the first screen on an operator's desktop. */
.dialer-heading{flex-wrap:wrap}.agent-tools{display:flex;align-items:center;gap:10px;margin-left:auto;flex-wrap:wrap}.agent-status{font-size:14px;color:#2f4768;background:#edf3fb;border:1px solid #b4cae9;padding:7px 10px;border-radius:6px}.agent-status.connected{background:#edf7f1;color:#256747;border-color:#b7d7c3}.agent-button{font-size:15px;min-height:44px;border:1px solid #b9c9c0;color:#2b5942;border-radius:6px;background:#fff;padding:9px 12px}.agent-button:hover{background:#edf7f1}.agent-service-note{flex-basis:100%;order:5;font-size:15px!important;margin:0!important;color:#32445d!important;background:#eef3f9;padding:9px 12px;border-radius:5px}.dialer-heading #dial-note{display:none}.dialer-heading .quick-actions{margin-left:8px!important}.live-call-banner{position:sticky;top:0;z-index:15;display:flex;align-items:center;gap:14px;padding:12px 28px;background:#edf5f0;border-bottom:1px solid #b2cdbb;box-shadow:0 3px 10px #243b2c14}.live-call-banner.is-ringing{background:#d9e9ff;border-color:#73a1e1}.live-call-banner>div{flex:1;min-width:0}.live-call-banner strong{font-size:17px;display:block}.live-call-banner span{font-size:16px;display:block;overflow-wrap:anywhere}.live-call-banner .primary{background:#24754f;justify-content:center;font-size:16px;max-width:360px}.live-call-banner .secondary{width:auto;white-space:nowrap;font-size:16px}.live-call-banner button{min-height:48px}@media(max-width:1100px){.agent-tools{margin-left:0;flex-basis:100%;order:3}.dialer-heading .quick-actions{margin-left:auto!important}.live-call-banner{padding:12px 20px;flex-wrap:wrap}.live-call-banner>div{flex-basis:100%}}@media(max-width:480px){.agent-tools{gap:8px}.agent-status{flex-basis:100%}.agent-button{flex:1;font-size:15px}.live-call-banner{padding:12px}.live-call-banner button{width:100%;max-width:none}.agent-service-note{font-size:14px!important}}
.destination-results{display:grid;gap:7px;max-height:270px;overflow:auto;margin:0 0 18px;scrollbar-gutter:stable}.destination-choice{display:grid;grid-template-columns:12px minmax(0,1fr);gap:4px 10px;align-items:center;text-align:left;min-height:65px;padding:10px 12px;border:1px solid #d7e0e5;border-radius:6px;background:#fff;color:#243944}.destination-choice:hover{background:#eef5f1;border-color:#5e947a}.destination-choice strong{font-size:16px;overflow-wrap:anywhere}.destination-choice .status-dot{grid-row:1/3}.destination-choice span{grid-column:2;font-size:14px;color:var(--muted)}dialog .destination-hint{font-size:14px;color:#486151;margin:0 0 10px;line-height:1.4}dialog .parking-notice{margin:0 0 16px}dialog .primary{width:100%;justify-content:center}#parked-transfer-party{font-size:18px;font-weight:600;color:var(--ink)}.quick-team-toolbar{gap:10px}.quick-team-toolbar input{min-width:200px}.quick-team-toolbar select{max-width:100%;font-size:15px!important}
.page-heading>.date{align-self:center}.page-heading .eyebrow{display:none}.page-heading{margin-bottom:16px}.page-heading h1{font-size:28px;line-height:1.2;margin:0 0 5px}
.panel-layout{gap:14px}.extension-card{padding:12px 18px}.extension-identity .eyebrow{display:none}.extension-identity h2{margin:0;font-size:22px}.extension-identity>div:last-child{display:flex;align-items:center;gap:22px;flex-wrap:wrap}.extension-number{margin:0;line-height:1.4}.presence-label{padding:0 6px}.presence-label select{padding:8px;min-height:44px}.profile-summary{margin-top:-7px}
.dialer{row-gap:10px;padding:14px 18px}.dialer-heading{grid-column:1/-1}.dialer-heading .quick-actions{margin-left:auto}.dialer-heading p{margin-left:auto}.dialer-heading .quick-actions button{font-size:14px;min-height:30px;padding:0}.dialer-heading h2{white-space:nowrap}.keypad-disclosure{grid-row:2;grid-column:4;align-self:start;margin-top:27px}.dialer{grid-template-columns:minmax(220px,1.15fr) minmax(230px,1fr) 140px 170px}.keypad-disclosure .keypad{grid-template-columns:repeat(3,minmax(0,1fr))}.keypad-disclosure summary{min-height:50px;padding:10px;font-size:15px}.device-picker p{font-size:14px}.dialer-heading .quick-actions button>span:last-child{margin-left:8px}
.parking-toolbar>span{display:none}.parking-board .card-heading{padding:14px 16px}.parking-board .card-heading p{line-height:1.35}.parked-call{grid-template-columns:100px minmax(0,1fr);gap:12px;padding:14px 16px}.parking-position{grid-column:1;grid-row:1;font-size:15px;align-self:start;width:100%;text-align:center;padding:7px 5px}.parked-party{grid-column:2;grid-row:1}.parked-party h3{font-size:20px}.parked-party p{font-size:16px}.parked-party small{font-size:14px}.parked-call button{grid-column:auto}.parked-call .primary{grid-column:1/3;grid-row:2;margin-right:calc(50% + 6px);width:calc(50% - 6px)}.parked-call .secondary{grid-column:1/3;grid-row:2;margin-left:calc(50% + 6px);width:calc(50% - 6px)}
@media(max-width:1400px){.dialer{grid-template-columns:minmax(190px,1fr) minmax(210px,1fr) 130px}.keypad-disclosure{grid-column:1/-1;grid-row:3;margin-top:0}.keypad-disclosure summary{min-height:44px}.keypad-disclosure .keypad{grid-template-columns:repeat(6,minmax(0,1fr))}.dialer-heading p{display:none}.parked-call{grid-template-columns:1fr}.parking-position{grid-column:1;grid-row:auto;width:fit-content}.parked-party{grid-column:1;grid-row:auto}.parked-call .primary,.parked-call .secondary{grid-row:auto;grid-column:1;width:100%;margin:0}.extension-identity>div:last-child{gap:6px}}
@media(max-width:760px){.dialer{grid-template-columns:minmax(0,1fr) 120px}.dialer-heading{display:flex;flex-wrap:wrap}.dial-number{grid-column:1/-1}.device-picker{grid-column:1}.call-button{grid-column:2}.keypad-disclosure{grid-row:4;grid-column:1/-1}.keypad-disclosure .keypad{grid-template-columns:repeat(3,minmax(0,1fr))}.extension-identity>div:last-child{display:block}.extension-number{margin-top:5px}.parked-call{grid-template-columns:100px minmax(0,1fr)}.parking-position{grid-column:1;grid-row:1;width:100%}.parked-party{grid-column:2;grid-row:1}.parked-call .primary{grid-column:1/-1;grid-row:2;margin-right:calc(50% + 6px);width:calc(50% - 6px)}.parked-call .secondary{grid-column:1/-1;grid-row:2;margin-left:calc(50% + 6px);width:calc(50% - 6px)}}
@media(max-width:480px){.dialer{grid-template-columns:minmax(0,1fr)}.device-picker,.call-button,.keypad-disclosure{grid-column:1}.call-button{margin-top:0}.keypad-disclosure{grid-row:auto}.dialer-heading .quick-actions{display:none}.parked-call{grid-template-columns:1fr}.parking-position{grid-column:1;grid-row:auto;width:fit-content}.parked-party{grid-column:1;grid-row:auto}.parked-call .primary,.parked-call .secondary{grid-row:auto;grid-column:1;margin:0;width:100%}}
.dial-number .dial-results{margin:10px 0 0;max-height:250px}.dial-results .destination-choice{grid-template-columns:minmax(0,1fr);min-height:58px}.dial-results .destination-choice span{grid-column:1}.dial-results .destination-choice strong{font-size:17px}.dial-results .destination-choice span{font-size:15px}

/* Native chat remains on the PBX origin and keeps its own user session. */
.native-chat-card{max-width:960px;padding:32px}.native-chat-card h2{font-size:32px;line-height:1.2;margin:12px 0 18px}.native-chat-card>p{font-size:18px;line-height:1.6;max-width:760px}.native-chat-open{display:inline-flex;align-items:center;text-decoration:none;margin:16px 0;padding:16px 24px;font-size:18px}.native-chat-notes{display:grid;grid-template-columns:1fr 2fr;gap:16px 28px;border-top:1px solid var(--line,#ddd);margin-top:24px;padding-top:24px}.native-chat-notes h3,.native-chat-notes p{margin:0;line-height:1.6}.native-chat-card .section-note{font-size:16px}@media(max-width:700px){.native-chat-card{padding:22px}.native-chat-notes{grid-template-columns:1fr;gap:12px}.native-chat-open{width:100%;justify-content:center}}

/* KG: black and neutral surfaces; blue for attention, green/red for live state. */
:root{--ink:#181b20;--muted:#53606b;--amber:#3265a8}.contact{display:flex;flex-direction:column;position:relative;overflow:hidden}.contact-main{flex:1;width:100%;background:transparent;text-align:left;border:0}.team-contact-actions{display:flex;gap:8px;border-top:1px solid #e2e6ea;padding:10px 12px}.team-contact-actions button{display:flex;align-items:center;justify-content:center;gap:7px;flex:1;border:1px solid #cbd3da;border-radius:5px;background:#fff;color:#252b31;min-height:44px;font-size:16px}.team-contact-actions .team-call{background:#202428;color:#fff;border-color:#202428}.team-contact-actions svg{width:18px;height:18px}.keypad-launch{width:auto;min-width:160px;display:flex;align-items:center;justify-content:center;gap:10px;margin-top:27px;align-self:start;white-space:nowrap}.dialer{grid-template-columns:minmax(240px,1.2fr) minmax(240px,1fr) 150px 170px}#keypad-dialog{width:380px;padding:0 22px 22px}#keypad-dialog .keypad{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;padding:0;margin:14px 0}#keypad-dialog .key{min-height:64px;height:auto;font-size:27px;border:1px solid #dce1e5;background:#f7f8f9;border-radius:8px;color:#1c2228}#keypad-dialog .key small{display:block;font-size:12px;color:#56616a}#keypad-number{font-size:26px!important;text-align:center;letter-spacing:1px;margin-bottom:0}#keypad-dialog .call-button{margin-top:12px;width:100%}#keypad-device{margin:12px 0;font-size:15px}.keypad-tools{display:flex;justify-content:space-between;gap:10px}.contact-scope{display:inline-flex;font-size:13px;font-weight:600;padding:4px 9px;border-radius:4px;background:#edf1f5;color:#3d4d5c;margin-bottom:8px}.contact-scope.company{background:#eaf1fb;color:#285885}.phonebook-actions{display:flex;align-items:center;flex-wrap:wrap;gap:10px;justify-content:flex-end}.phonebook-actions .secondary{width:auto}#contacts-error{margin:0 20px 16px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
.chat-workspace{overflow:hidden}.chat-toolbar{display:flex;align-items:center;gap:12px;padding:18px 20px;border-bottom:1px solid var(--line)}.chat-toolbar>div{flex:1}.chat-toolbar p{font-size:14px;color:var(--muted);margin-top:4px}.chat-toolbar .secondary{width:auto}.chat-toolbar a{font-size:14px;color:#3b5f83}.chat-layout{display:grid;grid-template-columns:minmax(270px,32%) minmax(0,1fr);height:min(720px,75vh);min-height:520px}.chat-sidebar{border-right:1px solid var(--line);display:flex;flex-direction:column;padding:16px 12px;min-height:0;gap:10px}.chat-sidebar>label{font-size:14px;font-weight:600}.chat-sidebar input,.chat-sidebar select{border:1px solid #c9d2da;background:white;padding:10px;border-radius:5px;width:100%;min-width:0}.chat-sidebar #chat-list{overflow:auto;min-height:0;flex:1}.chat-conversation{border:1px solid transparent;border-bottom-color:#e3e7eb;background:white;width:100%;display:grid;grid-template-columns:1fr;text-align:left;gap:5px;padding:15px 12px;border-radius:5px;min-height:110px;color:#1e252b}.chat-conversation strong{font-size:17px}.chat-conversation span{font-size:15px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:#53616c}.chat-conversation small,.chat-conversation time{font-size:13px;color:#566675}.chat-conversation.selected{background:#edf2f7;border-color:#8da9c3;border-left:4px solid #202428}.chat-conversation:hover{background:#f2f5f8}.chat-thread{display:flex;flex-direction:column;min-height:0;min-width:0;background:#f6f8fa}.chat-thread-heading{padding:18px 22px;border-bottom:1px solid var(--line);background:#fff}.chat-thread-heading h3{font-size:20px}.chat-thread-heading p{font-size:14px;color:#53616c;margin-top:5px;overflow-wrap:anywhere}.chat-messages{flex:1;overflow:auto;padding:22px;display:flex;flex-direction:column;gap:14px;min-height:0;overscroll-behavior:contain}.chat-message{align-self:flex-start;max-width:86%;background:white;border:1px solid #dde3e8;border-radius:12px;padding:12px 16px;color:#222930;box-shadow:0 1px 2px #00000005}.chat-message.own{align-self:flex-end;background:#eaf0f6;border-color:#ced9e3}.chat-message strong{font-size:14px;color:#42596c}.chat-message p{font-size:17px;line-height:1.55;white-space:pre-wrap;overflow-wrap:anywhere;margin:5px 0 7px}.chat-message small{font-size:12px;color:#53616c}.chat-message.system{align-self:center;background:#eef1f4;color:#475569}.chat-composer{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:10px;padding:16px 20px;border-top:1px solid var(--line);background:#fff}.chat-composer textarea{resize:vertical;min-height:85px;max-height:220px;border:1px solid #b8c6d2;border-radius:7px;padding:12px;color:#1d242a;width:100%}.chat-composer .primary{align-self:end;align-items:center;justify-content:center;min-width:100px}.chat-composer small{grid-column:1/-1;font-size:13px;color:#596773}.chat-error{background:#fff2f3;color:#8d3038;padding:12px 16px;font-size:15px;margin:0;line-height:1.5}.chat-empty{margin:auto;color:#586875;font-size:17px;text-align:center;padding:30px}.chat-person{display:flex;align-items:center;justify-content:space-between;gap:14px;border:1px solid #d9e1e7;border-radius:5px;padding:12px;width:100%;margin-bottom:8px;background:#fff;text-align:left}.chat-person span{color:#53616c;font-size:15px}#chat-people{max-height:50vh;overflow:auto}
@media(max-width:1100px){.dialer{grid-template-columns:minmax(220px,1fr) minmax(220px,1fr)}.keypad-launch{margin:0;grid-column:2}.call-button{grid-column:1;margin:0}.chat-toolbar{flex-wrap:wrap}.chat-toolbar>div{flex-basis:100%}.personal-contact{align-items:flex-start;gap:16px}.phonebook-actions{justify-content:flex-start}}@media(max-width:760px){.dialer{grid-template-columns:minmax(0,1fr)}.dialer-heading,.dial-number,.device-picker,.keypad-launch,.call-button{grid-column:1}.keypad-launch{width:100%}.chat-layout{grid-template-columns:minmax(0,1fr);height:auto;min-height:0}.chat-sidebar{max-height:300px;border-right:0;border-bottom:1px solid var(--line)}.chat-thread{height:65vh;min-height:480px}.chat-message{max-width:95%}.chat-toolbar a{width:100%}.chat-composer{padding:12px;grid-template-columns:1fr}.chat-composer .primary{width:100%}.personal-contact{flex-direction:column}.phonebook-actions{width:100%}}
.unread-badge{display:inline-flex;align-items:center;justify-content:center;min-width:25px;height:25px;padding:0 7px;border-radius:20px;background:#1769d2;color:white;font-size:14px;font-weight:750;margin-left:auto}.unread-badge[hidden]{display:none}.chat-conversation strong{display:flex;align-items:center;gap:12px}.chat-conversation .unread-badge{flex:none}.chat-incoming-banner{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:12px 28px;background:#eaf2ff;border-bottom:1px solid #c9daf3;color:#172f50}.chat-incoming-banner[hidden]{display:none}#chat-unread-filter{margin-top:10px}#chat-unread-filter[aria-pressed=true]{background:#1769d2;color:white}.chat-compose-tools{grid-column:1/-1;display:flex;gap:12px;align-items:center;flex-wrap:wrap}.chat-compose-tools span{font-size:14px;color:#61666d}#chat-file-pending{grid-column:1/-1;background:#edf3fb;padding:12px;border-radius:8px;overflow-wrap:anywhere}.chat-attachment{padding:12px;border:1px solid #cdd5df;background:#f7f9fc;border-radius:10px;display:grid;gap:8px;max-width:400px;margin:8px 0}.chat-attachment>div{display:flex;gap:8px}.chat-attachment .secondary{padding:8px 13px;text-decoration:none;font-size:15px;display:inline-block}.chat-image-open{padding:0;border:0;background:transparent;cursor:zoom-in}.chat-image-open img{display:block;max-width:100%;max-height:240px;object-fit:contain;border-radius:6px}.chat-file-dialog{width:min(1100px,94vw);max-width:94vw;max-height:94vh;padding:22px}.chat-file-dialog .card-heading{gap:15px}#chat-file-title{overflow-wrap:anywhere;font-size:20px}#chat-file-view{height:70vh;display:flex;align-items:center;justify-content:center;background:#f2f4f7;margin-bottom:15px}#chat-file-view img{max-width:100%;max-height:100%;object-fit:contain}#chat-file-view iframe{width:100%;height:100%;border:0}.chat-thread-heading #chat-mark-read{float:right;font-size:15px}.chat-composer{flex-shrink:0}.chat-message{font-size:17px}.chat-message p{line-height:1.5}.chat-sidebar .chat-conversation strong{font-size:17px}@media(max-width:700px){.chat-incoming-banner{padding:10px 15px;font-size:15px}.chat-compose-tools span{display:none}.chat-attachment{max-width:100%}.chat-file-dialog{padding:12px}#chat-file-view{height:65vh}}

.chat-incoming-banner strong{flex:1;min-width:0}.chat-incoming-banner .secondary,.chat-compose-tools .secondary,.chat-attachment .secondary{width:auto;flex:none}.chat-incoming-banner .secondary{min-width:160px}.chat-compose-tools button{margin:0}

/* 0.12: compact conversation rail and one-row composer. */
.chat-layout{grid-template-columns:270px minmax(0,1fr);height:calc(100dvh - 310px);min-height:480px}.chat-toolbar{padding:14px 18px;gap:10px}.chat-toolbar h2{font-size:19px}.chat-toolbar p{font-size:13px}.chat-toolbar .primary,.chat-toolbar .secondary{width:auto;min-width:0;padding:9px 15px;font-size:15px}.chat-toolbar a{font-size:13px}.chat-sidebar{padding:12px 10px}.chat-sidebar>label{display:none}.chat-sidebar>input,.chat-sidebar>select{font-size:14px;padding:9px;min-height:38px}.chat-sidebar #chat-unread-filter{width:100%;font-size:13px;padding:7px}.chat-conversation{display:flex;align-items:center;gap:10px;padding:11px 8px;min-height:58px;border-radius:6px}.chat-conversation strong{font-size:15px;line-height:1.25;min-width:0;white-space:normal;overflow-wrap:anywhere;display:block;flex:1}.chat-person-avatar{display:grid;place-items:center;flex:none;width:32px;height:32px;border-radius:50%;background:#e8edf4;color:#45576c;font-size:12px;font-weight:650}.chat-conversation .unread-badge{min-width:21px;height:21px;font-size:12px;padding:0 5px;margin:0}.chat-thread-heading{padding:12px 18px}.chat-thread-heading h3{font-size:18px}.chat-thread-heading p{font-size:13px}.chat-composer{display:grid;grid-template-columns:38px minmax(0,1fr) 42px;gap:8px;align-items:end;padding:10px 14px}.chat-compose-tools{grid-column:1;grid-row:2;display:flex}.chat-compose-tools .icon-btn{border:1px solid #d5dce5;border-radius:8px;min-width:38px;width:38px;height:42px;font-size:25px;padding:0;color:#46576a}.chat-composer textarea{grid-column:2;grid-row:2;min-height:42px;height:42px;max-height:120px;padding:10px 12px;font-size:16px;resize:vertical}.chat-composer .primary{grid-column:3;grid-row:2;width:42px;min-width:42px;height:42px;padding:0;font-size:21px;border-radius:8px}.chat-composer small:empty{display:none}#chat-compose-note{grid-column:2/-1;margin:0;font-size:12px}#chat-file-pending{grid-column:1/-1;grid-row:1;padding:7px 12px;font-size:13px}#chat-file-clear{font-size:12px;position:absolute;right:14px;bottom:65px}.chat-composer{position:relative}.chat-composer:focus-within{border-top-color:#7a9ecb}.chat-incoming-banner{padding:7px 28px;font-size:14px}.chat-incoming-banner .secondary{padding:7px 12px;font-size:13px;min-width:120px}.contact-dialog{width:min(850px,94vw);max-width:94vw}.contact-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px 20px}.contact-fields label{margin:0;font-size:14px}.contact-fields input{margin-top:6px;font-size:16px}.contact-form-footer{display:flex;justify-content:space-between;align-items:center;gap:15px;border-top:1px solid #e5e9ef;margin-top:22px;padding-top:16px}.contact-form-footer span{font-size:13px;color:#617082}.contact-form-footer .primary,.contacts-heading .compact-action{width:auto;min-width:0;white-space:nowrap;padding:10px 17px}.contacts-heading>div{flex:1}.contacts-heading{gap:12px;align-items:center}.contacts-heading p{max-width:760px}.contact-fields [hidden]{display:none}.chat-message strong{font-size:13px}.chat-message small{font-size:12px}
@media(max-width:900px){.chat-layout{grid-template-columns:220px minmax(0,1fr)}.chat-conversation strong{font-size:14px}.chat-person-avatar{display:none}}@media(max-width:650px){.chat-layout{grid-template-columns:1fr;height:auto;min-height:0}.chat-sidebar{max-height:220px}.chat-thread{height:65dvh;min-height:420px}.chat-composer{grid-template-columns:36px minmax(0,1fr) 40px}.chat-composer .primary{width:40px;min-width:40px}.contact-fields{grid-template-columns:1fr}.contact-form-footer{flex-wrap:wrap}.contacts-heading{flex-wrap:wrap}.contacts-heading>div{flex-basis:100%}}

.contact-photo-tools{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin:0 0 20px}.contact-photo-tools img{width:64px;height:64px;object-fit:cover;border-radius:50%}.contact-photo-tools label{display:inline-block;cursor:pointer;padding:9px 15px;width:auto;margin:0}.contact-photo-tools small{font-size:13px;color:#657184}.connection-card{margin-bottom:25px}.connection-card .card-heading>div{flex:1}.connection-adapter{font-size:13px;padding:7px 10px;background:#eef3f9;border-radius:20px;color:#425b7a}.connection-fields{display:grid;grid-template-columns:1fr 1fr;gap:18px 24px}.connection-fields label{margin:0;font-size:14px}.connection-fields input{margin-top:7px;font-size:16px}.connection-features{border:1px solid #dfe5ed;border-radius:8px;margin:20px 0;padding:14px;display:flex;gap:20px;flex-wrap:wrap}.connection-features label,.connection-remap{display:flex;align-items:center;gap:9px;font-size:14px;margin:0}.connection-features input,.connection-remap input{width:18px;height:18px;margin:0;flex:none}.connection-features legend{font-size:14px;padding:0 7px}.connection-help{font-size:14px;line-height:1.55;margin:15px 0}.connection-help summary{cursor:pointer;font-weight:600}.connection-help p{margin-top:10px;color:#58677b}.connection-result{margin:18px 0;font-size:14px;line-height:1.5}.connection-check{display:flex;gap:12px;padding:10px;border-bottom:1px solid #e5e9ef}.connection-check>span{font-size:20px;color:#23765a}.connection-check.failed>span{color:#ad3443}.connection-check p{font-size:13px;color:#58677b}.connection-actions{display:flex;justify-content:flex-end;gap:12px;margin-top:20px}.connection-actions button{width:auto;min-width:0;padding:11px 18px}.connection-remap{padding:10px;background:#f2f5f9;border-radius:6px}.service-grid .subtle{line-height:1.5}@media(max-width:700px){.connection-fields{grid-template-columns:1fr}.connection-actions{flex-wrap:wrap}.connection-features{flex-direction:column}}

.chat-composer textarea{margin:0;resize:none}.chat-composer .primary,.chat-compose-tools .icon-btn{height:42px;min-height:42px}.chat-compose-tools,.chat-composer textarea,.chat-composer .primary{grid-row:1}.chat-composer:has(#chat-file-pending:not([hidden])) .chat-compose-tools,.chat-composer:has(#chat-file-pending:not([hidden])) textarea,.chat-composer:has(#chat-file-pending:not([hidden])) .primary{grid-row:2}.contact-fields input,.connection-fields input{margin:6px 0 0}.contact-fields{row-gap:12px}.contact-fields input{min-height:40px;padding:9px 12px}.contact-photo-tools{margin-bottom:15px}

.chat-composer textarea{line-height:20px;overflow-y:auto}

#toast[data-quiet="true"]{left:auto;right:16px;top:calc(env(safe-area-inset-top,0px) + 74px);bottom:auto;transform:none;width:max-content;max-width:min(340px,calc(100vw - 32px));padding:7px 11px;background:#f5f7f9;color:#526172;border:1px solid #dde3e9;border-radius:6px;box-shadow:none;font-size:14px;line-height:1.45;pointer-events:none;overflow-wrap:anywhere}